Your pharmacy handles medication deliveries and shipping, so to change the shipping address on a medication order, contact the pharmacy directly. GenMeds can’t change the address on a pharmacy order for you.
Note: Pharmacies ship refrigerated medication only to a residential or business address where someone can receive it. A PO box or UPS Access Point can’t be used.
If your pharmacy can’t deliver to your new address
A new address may change which pharmacies are available to you. If your pharmacy can’t fill your order at your new address, message the Support team from your Dashboard and we’ll help you look at your options.
Let GenMeds know when you move
Message the Support team from your Dashboard so we can update the address on your account. If you’re moving to another state, message the Support team from your Dashboard before you move.