No. A UPS Access Point or a PO box can’t be used as the shipping address for your medication. Pharmacies ship refrigerated medication only to a residential or business address where someone can receive it.
Your pharmacy ships your medication and sets the delivery rules, so shipping questions go to the pharmacy.
Who to contact
Delivery issues or questions about a shipment: contact your pharmacy directly.
Changing where or how you receive your medication: contact your pharmacy, or call or text Photon, our pharmacy coordinating partner, at (513) 866-3212 to move your prescription to a different pharmacy.
If you can’t reach your pharmacy: message the Support team from your Dashboard.