It depends on your medication, dose and pharmacy, so GenMeds doesn’t quote medication prices. You pay the pharmacy directly for your medication at the pharmacy’s price, and your pharmacy can confirm that price before you pay.
Why medication isn’t part of the fee
The GenMeds Membership fee pays for access: clinician review of your intake form and refill check-ins, a prescription when the clinician decides treatment is appropriate, and ongoing clinician support. GenMeds doesn’t sell or ship medication. The pharmacy supplies it, charges you for it and sends your shipping or pickup updates.
So you pay two separate parties: the membership fee to GenMeds each month, and the pharmacy for your medication. The fee doesn’t change with the medication or dose you’re prescribed.
If the price is higher than you expected
Ask the pharmacy what price basis it used and whether any savings program or insurance applies to you. If you pick up Wegovy at a local pharmacy, you need the Wegovy Savings Card to get the cash-pay price; enroll before you pick up. The Support team can’t change medication prices. To have your prescription filled somewhere else, call or text Photon, our pharmacy coordinating partner, at (513) 866-3212, and they’ll move it for you. Photon only moves prescriptions: for the status of an order, contact your pharmacy.
Who to contact
The price of your medication, payment, savings programs or insurance: your pharmacy.
Changing pharmacies: call or text Photon at (513) 866-3212.
Questions about your membership fee, or you’re not sure who to ask: message the Support team from your Dashboard.