Your account, privacy and support
Your Dashboard and login, your email, password, address and payment details, your records, and how to reach the care team.
5 articles
- I can’t access my account. How do I reset my password or change my email?
- How do I reach a person at GenMeds, and when will I hear back?
- How do I update my shipping address?
- How does GenMeds use AI in the help chat, and what can’t it help with?
- How do I update my payment information, and what happens if a payment fails?