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I’m worried about my Risk Assessment results. What should I do?

Your Risk Assessment results are an estimate based on the information you provided, not a diagnosis. The next step is to go over them with your own doctor, or to start an intake form so the clinician can review your information. You can do both.

Talk through your results

  • Go over your results with your own doctor.

  • Start the cholesterol management or weight loss intake form from your Dashboard so the clinician can review your information and decide whether treatment is appropriate for you. The clinician typically reviews an intake form within 1–2 business days.

The Support team can help with questions about how GenMeds works, but can’t interpret your results or give medical advice. Health details, including symptoms, belong with your doctor or in your intake form, not in the help chat.

If you think it’s an emergency

If you think you’re having a medical emergency, call 911. The GenMeds chat isn’t monitored for emergencies.

For questions about how the process works, message the Support team from your Dashboard.

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