How do I get a receipt or see my order history?

Medication orders are handled directly with the pharmacy you bought your medication from, so the pharmacy provides receipts for medication purchases.

If you need a receipt, contact the pharmacy directly. If you can’t reach them, message the Support team from your Dashboard and we’ll help.

The pharmacy keeps the record of your medication orders, so GenMeds can’t provide your order history. If more than one pharmacy has filled your prescriptions, each one holds the receipts and order history for the orders it filled.

Note: The GenMeds Membership fee is billed separately from your medication. For a membership receipt, message the Support team from your Dashboard.